Home is supposed to be the safest place for a child. But for one family in Upstate New York, it became the site of a nightmare.

WHAT HAPPENED

Police say a man walked into a store and shot a clerk. He did not stop there. He drove home and killed his wife and two kids.

Neighbors heard the shots. They thought someone was using a tool. They told police it sounded like a nail gun.

Officers found the bodies at two different spots. They are now working to piece together what led to the violence.

WHAT THE EVIDENCE SHOWS

4 people were killed in total.

• 1 store clerk was shot first.
• 1 wife and 2 children were killed one hour later.
• Neighbors reported hearing sounds like a nail gun.
• Police are processing multiple crime scenes.

THE BIGGER QUESTION

Why does a person snap like this? We often look for signs after a tragedy happens.

We should be asking how a father turns on the people he is meant to protect. Is our system failing to catch these red flags before it is too late?

WHAT HAPPENS NOW

A small town is left in shock. Neighbors and friends must now find a way to heal. This kind of loss leaves a hole in a community that stays for a long time.

WHAT WE STILL DON'T KNOW

What was the reason for the first shooting at the store?

• Did the family know what happened before he got home?
• Was there a history of police calls to the house?